Z3 Paint Problems

While in for a service check, I asked the BMW Center of San Antonio, Texas to look at the trunk lid to make an assessment of why the paint was fading. They stated there was nothing they could do and were not sure why it was fading. They thought it was oxidation and tried to buff it out, which did not work. Since the car was past the four year warranty, they would not repair it. Within two months, the faded area spread to almost two-thirds of the trunk lid. Areas on the left rear fender and hood have also appeared. I took the car to a third party paint shop. Their analysis was that the paint was fading between the clear coat and the base paint. If the clear coat got thin enough, it would start peeling off. The only solution is to repaint the affected areas. The fading will only get worse no matter what precautions are taken. Since I have had the vehicle, it has always received the best wax treatment and care. A decision will have to be made whether to invest money into a full vehicle paint job or put it towards a new Z3.

Editors Comments: It’s my impression that BMW Service departments will just about always avoid any kind of paint warranty repairs. I don’t think they are necessarly the guilty party as it’s BMW North America that is ultimately holding the check book. Service departments know they are going to have a hard time getting BMWNA to pay for paint repair warranties and they are just automatically on the defensive. Bottom line, its going to be an up-hill battle and you are probably wasting your time discussing it with the dealerships service advisors. Ask when the BMWNA service rep is going to be in the area and schedule an appointment to meet him. Provide him with the facts, and avoid using the word “internet”.